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Devastating building fire

A clothing retailer contacted our claims consultant Steve Angus to help when they suffered a huge fire destroying the entire building and all of their stock.

Situation

Steve attended the scene of the devastating fire just as local authorities were about to start demolition due to the dangerous condition and location of the building.

Action

The client wanted to reinstate the building and get back up and running as soon as possible however, to begin with they needed to secure an alternative premises in the local town centre.

Steve arranged for a specialist surveyor to be involved at the outset as well as appointed a local architect to help with the rebuild project.

Result

Steve influenced a full reinstatement of the premises together with replacement of all the destroyed contents and stock. They also assisted in the following areas:

  • Material damage - virtually all costs incurred by the client were recovered under the policy
  • Business interruption – the fact the client had relocated temporarily reduced any reduction of turnover, in fact the clients business has grown from strength to strength.

What the client said: “Steve Angus held my hand throughout a very difficult time and made the process painless and smooth”

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