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We constantly strive to provide our clients with excellent customer service and always welcome their views. We are committed to dealing with all complaints efficiently, effectively and fairly.

A complaint can be made in writing, by telephone or in person and should be directed to your usual point of contact in the first instance. Alternatively, you can address your complaint to:

Complaints Department
Hamilton Bond Limited
Apex House
Apex Park
Wainwright Road
Worcester, WR4 9FN

Tel: 01454 272727


The Financial Ombudsman Service
Exchange Tower
London, E14 9SR

Tel: 0845 023 4567 or 0300 123 9123


Further information can be found at