Group of professionals receiving client feedback

What our clients say about us 

Client experience

We recognise that without you, we would not be in business. This thinking drives our Client Experience Programme through which we actively listen and respond to your feedback.

  • Surveys
    We run surveys as part of an independent 'Investor In Customers' assessment of our business, alongside a comprehensive programme of very short surveys throughout the year.
  • Individual recognition
    We also give you the opportunity to single out individuals who provide an outstanding service through our Recognise programme.
  • Just the right amount
    Don’t worry, you won't be plagued by survey requests. We won’t ever send more than one a year.

You shape our business

This programme ensures that every day, Employees within the business hear directly from our clients; helping them to understand what matters most and how our service makes you feel.

Every piece of feedback is read by managers at a local and national level. We respond, using your feedback to improve the business for you.

Give some recognition

You’re encouraged to participate in this feedback process. Tell us how we are doing.

Feedback on your Consultant.

client feedback

Have your say

If you would like to give some feedback on your experience with Hamilton Bond, why not give us a testimonial?